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SWIFT
Credit Control

 


About

Kay Herbert
07879 663172
swiftcreditcontrollewes@gmail.com
swiftcreditcontrol.co.uk
www.linkedin.com/in/kay-herbert

I have over 30 years experience in the credit industry, most recently as Customer Collections Manager for a large international corporate organisation. I was employed there for the last 20 years and consistently achieved above average results.

 

I am extremely passionate about my profession and thoroughly enjoy the challenge of cash collection. I currently utilise my skills to improve the credit control process and cash flow for small and medium sized businesses across the UK.

 

My work in credit control and as a member of the Lewes Chamber of Commerce provides opportunities to assist local businesses. I also play a crucial role, as part-time Finance Manager at Unity Lewes CIC, a business specifically designed to serve the community.

 

Helping others and making a positive impact in the community is incredibly fulfilling. I have a strong sense of purpose and a genuine passion for giving back.

 


Services

Transform Your Credit Management Today

Partner with Swift and experience the difference that expert credit control can make to your cash flow and customer payment behaviour. We work collaboratively to agree a bespoke service entirely dependent on your needs. . If you’re struggling with ongoing late payment issues or simply want to improve cash flow, give us a call or use the contact page to send your details.

*Choose the service that’s right for you*

Do you have a problem with accumulated overdue debt?
Do you want to improve customer relationships, create boundaries between cash collection and sales, spend more time focusing on important tasks and less time on admin or simply feel stressed/uncomfortable with credit control?
Do you require recommendations for the implementation of or improvements to your credit control process?
Short-term Projects

Concentrated chasing of overdue debt

On-going Maintenance

Regular credit control activities including statements, copy invoices, resolving queries and chasing

Consultancy

Analysis of existing process and customer payment behaviour review.

Key Benefits of a Refined Credit Control Process include:
  • Cash Collection

  • Improve Cash Flow (for Investments/Growth or lower fees)

  • Alleviate Late Payments

  • Reduce Aged Debt

  • Minimise Risk/Reduce Bad Debt

  • Transform Customer Relationships (Clear Boundaries between Sales and Cash Collection)

  • Enhance Business Image - The New Fair Payment Code - Small Business Commissioner

  • Efficient use of Time (decreased administration workload)

  • Optimise Your Time to Direct Attention to Priority Objectives


Contact us for a free, no obligation quotation
















Phone: +447879663172

FAQ



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Privacy

 

Please read the following Privacy Policy to understand what information we collect from you, how this information is processed and the purposes for which such processing is undertaken by Swift Credit Control or its sub-contractors. These are referred to as "Swift Credit Control", "our", "we" or "us"). Swift Credit Control of Court Road, Lewes, East Sussex, BN7 2SA, UK a is a data controller for the purposes of the Data Protection Act 1998 in relation to personal data about you that we receive either directly from you or from our clients. We may also act as a data processor depending on how we are using the data that we receive from you.

What information about you do we process? We process information about you which is necessary for the purposes of the provision of our credit control and reporting services ("Services"). These Services may be provided to you as the person or company that has purchased our Services ("Client"). If you provide any personal information to us through our website, email or in person the information you provide to us will be treated in accordance with this Privacy Policy and the Data Protection Act and/or the GDPR.

Information you give to us on Swift Credit Control website The information you give to us when using our website may include your name, the company for which you work, business address, home address, email address and phone number, debit/credit card details, and biographical information. Any sensitive personal data will be processed in accordance with this Privacy Policy and the Data Protection Act and we will treat it securely.

Why do we process information about you as a client? We will use information you give to us in the course of providing services to you as a client: 1) to carry out our obligations to you in any contracts between you and us and to provide you with further information about our services and billing you for services provided. 2) to notify you about any changes to our services or technical issues.

 

Marketing/Promotion We may contact you if you are a client or have enquired about our products and services. If you do not wish to receive any marketing communications we may send to you please contact us by email swiftcreditcontrollewes@gmail.com

To whom may we disclose information about you? Information about you will be disclosed only to our clients who have commissioned assessments or services in which you have acted as a participant.

Cookies A cookie is a small information file that is sent to your computer and is stored on your hard drive. Our website does NOT use cookies.

The transmission of information via the internet either by or to us can never be completely secure. Although we will do our best to protect your personal information, we cannot guarantee the security of your data transmitted to or from us via our websites or by email. If you use electronic means to send personal information to us, it is at your own risk. Your information, once received will be held as securely as possible and unauthorised access will not be permitted. We may engage third party companies to process Client Data, for example a webserver providor. Swift Credit Control is not responsible for how any 3rd party providers may collect, use, share and secure Customer Data.

 

How long do we keep information about you? We will generally keep information about you for as long as is necessary for the purposes of our services. We may however destroy, delete or anonymise any information about you as we consider appropriate from time to time or after 24 months.

How do you know what information we hold about you? You are entitled to see the personal information that we hold about you. You may ask us to make any necessary changes to ensure that personal information about you is accurate and kept up to date.

If you would like: any further information about the personal information that we collect, the purposes for which we collect it and how we protect it; to verify information we hold about you; or a copy of the information we hold about you, then please email us at swiftcreditcontrollewes@gmail.com

Changes to our Privacy Policy We may update this Privacy Policy periodically. The updated Privacy Policy will be published on our website. You should refer to the Privacy Policy from time to time to keep yourself up to date about the way we process your personal information.

Last updated: 12 March 2025